Stoptober
The practice runs a telephone/video Clinic every Tuesday evening, if you are ready to quit speak to one of our team member’s who can help book your first step to a new you.
Alternatively call our team on 020 8675 3521 to book or fill in an online query form https://florey.accurx.com/p/H85114.
Autumn Flu and Covid Programme 2023/24
Both the Flu and Covid vaccination season has started earlier than originally announced due to rises of both diseases in the UK.
The vaccinating of patients at the surgery will only be open to does who are classed as clinically @ risk as confirmed by the JCVI with no exceptions.
Definition of clinically at risk as below:
- Residents in a care home for older adults
- All adults aged 65 years and over
- Persons aged 6 months to 64 years in a clinical risk group, as laid out in the Immunisation Green Book, COVID-19 Chapter (Green Book), Immunisations Green Book Influenza Chapter (Green book).
- Frontline health and social care workers
- Persons aged 12 to 64 years who are household contacts (as defined in the Green Book) of people with immunosuppression
- Persons aged 16 to 64 years who are carers (as defined in the Green Book) and staff working in care homes for older adults.
- Children aged 2 or 3 years on 31 August 2023 (born between 1 September 2019 and 31 August 2021) for Flu vaccination.
The Practice will be running dedicated clinics for all eligible patients over the coming weeks and invitations via SMS messaging to patients have already started to go out. We ask all who are eligible and have received their invites to either book yourselves in using the link provided in the SMS message or by calling the practice between 10am and 5pm Monday to Friday.
Patients aged 18 plus and within a clinical risk groups will be offered both the Covid and Flu vaccination at the same time, so you will only need to book one appointment if having both either or. Patients under 18 will be offered the nasal flu vaccination unless clinically contraindicated, where we will be able to offer an alternative but only if clinically they are unable to have the nasal vaccine.
If you are aged 65 or over, please be aware invitations for your age group have not yet been sent and will be sent in the coming week so please bear with us and await your invitation.
Patients who are classed as Housebound, will be called to confirm if they wish to take up the offer of the vaccinations and will then be contacted at a later date to confirm when they will be immunised at their place of residence. Vaccinations will be done by the community nursing team.
Patients who we are unable to contact via SMS messaging due to no mobile number or change in contact details that we are unaware of, will be contacted by the practice via telephone, letter or
email in the coming week to offer both Flu and Covid vaccinations for adults or just the flu vaccination for under 18’s.
If you do not wish to have either vaccination this year, we ask for you to let us know either by responding through your invite link, sending us an admin query https://florey.accurx.com/p/H85114 or by letting us know when we call you, this will allow us to ensure your records are updated with this information and so we can remove you from our reminder Campaigns (SMS/Calls).
This does not stop you in the future of changing your mind and taking up the offer of the vaccines, it just stops us from sending or making opportunistic communications regarding the vaccinations.
If you are unable to attend our dedicated clinic dates, you can also book through the national systems for both Flu and Covid:
Covid Booking system
Flu booking system
https://www.nhs.uk/conditions/vaccinations/book-flu-vaccination/
OR Alternately contact your local pharmacy.
School aged children with no Clinical risk – Parents/ legal guardians, your child will be offered the Vaccination as part of the Governments School programme, please seek advice from your childs school as to when they will be offered the vaccination at their school or where/when they will run local clinics if they are unable to have it at school. If your Child is home schooled and you wish for them to have the flu vaccine, please contact the surgery to obtain further information as to your options.
For further information regarding either the flu or Covid vaccination please check out the NHS website.
Covid - https://www.nhs.uk/conditions/covid-19/covid-19-vaccination/
Flu Adult- https://www.nhs.uk/conditions/vaccinations/flu-influenza-vaccine/
Flu Children - https://www.nhs.uk/conditions/vaccinations/child-flu-vaccine/
August Bank Holiday
We will be closed on Monday 28th August
All repeat prescription requests for confirmed availability prior to the bank Holiday weekends must be submitted by 4.30pm on Wednesday 23rd August. All other requests will be dealt within our usual timeframe.
Prescription requests - we ask for you to either request using patient access, NHS App or through our website link to patient query. Reminder from 1st May no Emails from patients will be reviewed or processed.
Outside of our normal opening hours please call 111.
Please only call 999 if it is a life-threatening emergency.
You could also consider using your local pharmacy for non-urgent Health advice.
|
Pharmacy Name |
Address |
|
Telephone Number |
Monday 28.08.2023 |
| Fulham Pharmacy | 608 Fulham Road, Fulham | SW6 5RP | 020 7736 4126 | 10:00-14:00 |
| Medicine Chest | 413-415 Kings Road | SW10 0LR | 020 7351 1142 | 14:00-18:00 |
| Vitelow Pharmacy | 26 Clapham Road, Clapham | SW9 0JG | 020 7735 2730 | 10:00-16:00 |
| A P Chemist Ltd | 129 High Street Colliers Wood, | SW19 2HR | 020 8542 3221 | 10:00-14:00 |
| Tooting Pharmacy | 175 Upper Tooting Road | SW17 7TJ | 020 8672 5843 | 14:00-18:00 |
| Boots the Chemist | 95-99 Southside Shopping Centre Wandsworth | SW18 4TG | 020 8874 5704 | 11:00-15:00 |
For other Local Pharmacy opening hours please check www.nhs.uk/service-search/find-a-pharmacy or by calling NHS 111
NHS App Messaging Service
You can now receive messages through the NHS App Messaging Service.
This is a convenient and secure way for the practice to send you messages about your care.
What to expect from messages
We will send you:
- appointment reminders
- changes to practice services
- Health questionnaires
We will only send you a message if we need to contact you, for example if we have an update about your care.
We may continue to send you some information by SMS (text) message while we transition to using the NHS App Messaging Service.
If you do not want to receive messages from the NHS App Messaging Service
Contact the surgery to discuss your preferred contact method.
How to check if you have a message
You will receive messages, in 'View messages from your GP surgery and other NHS Services.'
The best way to keep up with your messages is to download the NHS App on Google Play or the App Store and turn on notifications.
To check your messages:
- Log in to the NHS app.
- Go to View your messages.
- Select View messages from your GP surgery and other NHS Services.
- Then select [GP surgery name].
Get NHS App notifications when we send you a message
To turn on notifications:
- Log in to the NHS app.
- Go to More.
- Select Account and settings.
- Then select Manage notifications.
- Use the toggle to turn notifications on or off.
You will see a new notification from the NHS App the next time we send you a message. Your notifications will tell you that you have a new message from your GP.
You will still receive our messages if your notifications are turned off, but you will not see a notification on your device when you have a new message.
How to contact Thurleigh road practice
You can make contact with us by:
- Online consultation forms https://florey.accurx.com/p/H85114
- phone 020 8675 3521
Your privacy while using the NHS App
If you want to find out how the NHS uses your information, read the NHS account privacy policy.
Adult Proxy Access
I want someone to help me with my GP services
Do you need help managing your healthcare?
You can ask a trusted person to apply on your behalf using this service, if you are both aged 16 or over and both registered at the same GP surgery, which we are taking part in the trial. Talk to them about what you want them to be able to help you with, and give them the details they need to apply.
Invite your trusted person to find out more about applying for access to another patient's GP services on the NHS website.
This service is designed and run by the NHS, so your personal information is safe.
The NHS is trialling a new service where you can apply online for proxy access. You can only use this service if your GP surgery is taking part in this trial.
You will need to use your NHS login. If you do not have one yet, you can set one up as part of your application.
Important changes to care at Thurleigh Road Practice
As a valued member of our Practice, we wanted to inform you of some important changes to how care will be accessed at Thurleigh Road moving forwards.
Many of you may be aware of the current pressures on General Practice, not only at Thurleigh Road, but nationwide. Our practice population has grown to almost 15,000 patients, and the number of clinicians has decreased recently because of funding and the national shortage of GP’s. The overall demand for appointments has increased greatly and is at an all-time high and we understand how frustrating this is for our patients.
NHS England have recently published a plan to aid recovery of Primary Care. The plan stipulates that all patients should receive an assessment of need when they contact the practice and that an appropriate appointment should be booked, preferably within a two week time frame of the contact.
Our priority is to make sure that we attend to patients who require urgent medical attention before attending to patients with more routine issues. In order for the Practice to achieve this and adhere to the new plan, it will be necessary to introduce an appointment booking system based on clinical need. The most effective way we can achieve this is to adopt online triage.
From Monday 10th July, we request that all enquiries for an appointment are made online. From our website homepage, please select the ‘Submit a new request’ option and if you require an appointment select ‘I want help for a medical issue’. You will then need to fill in an online form, which provides all the information required to safely triage the enquiry. The first person to review the request will be a clinician, who will then decide upon the appropriate course of action. This could be a face-to-face or phone appointment with a member of our multidisciplinary clinical team, or perhaps redirection to another provider such as a local pharmacist or primary eye care service.
We appreciate that not everyone may have access to our website. In this case, we will be happy to receive your phone call and one of our Clinical Support team will assist you to complete the form. Our vulnerable patients will continue to be welcome in reception in addition.
The medical online request form will be available from 8am to 6.30pm Monday to Friday, or until the Practice has reached capacity. If this is the case, you will be notified and redirected to another service. For urgent issues please continue to telephone the practice. Outside of these hours please call 111 as you have done in the past.
We hope that you understand the need for change. Your support in helping us to deliver the right care, in the right place and at the right time, is greatly appreciated. If you have any questions or need any advice on how to complete an online request, or the general process moving forward, please feel free to speak to a member of staff who would be happy to help.
In appreciation of your continued cooperation.
The Partners. Thurleigh Road Practice
Dr I. Nasiruddin. Dr C. Ellis. Dr S. Ovaisi. Dr J. Christopher. Dr E. Liu.
Spring Bank Holiday
Spring Bank Holiday
We will be closed on Monday 29th May 2023
All repeat prescription requests for confirmed availability prior to the bank Holiday weekends must be submitted by 4.30pm on Wednesday 24th May All other requests will be dealt within our usual timeframe.
Prescription requests - we ask for you to either request using patient access, NHS App or through our website link to patient query. Reminder from 1st May no Emails from patients will be reviewed or processed.
Outside of our normal opening hours please call 111.
Please only call 999 if it is a life-threatening emergency.
You could also consider using your local pharmacy for non-urgent Health advice.
| Pharmacy Name | Address | Postcode | Telephone Number | Spring B/Holiday 29.05.23 |
| Fulham Pharmacy | 608 Fulham Road, | SW6 5RP | 020 7736 4126 | 10:00-14:00 |
| Medicine Chest | 413-415 Kings Road | SW10 0LR | 020 7351 1142 | 10:00-14:00 |
| Vitelow Pharmacy | 26 Clapham Rd | SW9 0JG | 020 7735 2730 | 12:00-16:00 |
| Rays Chemist | 167 London Road, Mitcham | CR4 2JB | 020 8648 0886 | 10:00-14:00 |
| Tooting Pharmacy | 175 Upper Tooting Road | SW17 7TJ | 020 8672 5843 | 10:00-14:00 |
| Barkers Chemist | 49 Falcon Road, | SW11 2PH | 020 7228 1701 | 10:00-14:00 |
| Westbury Chemist | 84-90 Streatham high road | SW16 1BS | 020 8769 1919 | 09:00-00:00 |
For other Local Pharmacy opening hours please check www.nhs.uk/service-search/find-a-pharmacy or by calling NHS 111
Mayday and the Kings coronation Bank Holidays
Mayday and the Kings coronation Bank Holidays
We will be closed on Monday 1st and 8th May
All repeat prescription requests for confirmed availability prior to the bank Holiday weekends must be submitted by 4.30pm on Wednesday 26th April and Wednesday 3rd May. All other requests will be dealt within our usual timeframe.
Prescription requests - we ask for you to either request using patient access, NHS App or through our website link to patient query. Reminder from 1st May no Emails from patients will be reviewed or processed.
Outside of our normal opening hours please call 111.
Please only call 999 if it is a life-threatening emergency.
You could also consider using your local pharmacy for non-urgent Health advice.
| Pharmacy Name | Address | Postcode | Telephone Number |
May day 01.05.23 |
Kings Coronation
08.05.23 |
| Fulham Pharmacy
|
608 Fulham Road, Fulham | SW6 5RP | 020 7736 4126 | 10:00-14:00 | 10:00-14:00 |
| Medicine Chest
|
413-415 Kings Road | SW10 0LR | 020 7351 1142 | 10:00-14:00 | 10:00-14:00 |
| Vitelow Pharmacy
|
26 Clapham Road, Clapham | SW9 0JG | 020 7735 2730 | 12:00-16:00 | 12:00-16:00 |
| Rays Chemist
|
167 London Road, Mitcham | CR4 2JB | 020 8648 0886 | 10:00-14:00 | 10:00-14:00 |
| Tooting Pharmacy | 175 Upper Tooting Road | SW17 7TJ | 020 8672 5843 | 10:00-14:00 | 10:00-14:00 |
| Barkers Chemist
|
49 Falcon Road, Battersea | SW11 2PH | 020 7228 1701 | 10:00-14:00 | 10:00-14:00 |
| Westbury chemist
|
84-90 Streatham high road | SW16 1BS | 020 8769 1919 | 09:00-00:00 | 09:00-00:00 |
Covid-19 Spring Booster Vaccination
Covid-19 Spring Booster Vaccination
Get vaccinated in Wandsworth. Get protected.
You can walk in to a vaccination pop up clinic. Pop up clinics are available for:
- Those aged 12 and over
- 1st and 2nd Covid-19 vaccine doses
- Spring Booster Vaccine (adults aged 75 years and over, residents in a care home for older adults and individuals aged 5 years and over who are immunosuppressed)
17 April to 30 June 2023
Mondays
- All Saints Church, Putney Common, London SW15 1HL (1.30pm to 4.50pm) (closed on Monday 1 and Monday 8 May)
Tuesdays
- All Saints Church, Putney Common, London SW15 1HL (1.30pm to 4.50pm )
- Queen Mary’s Hospital, Roehampton Lane SW15 5PN (9am to 1pm)
Thursdays
- Queen Mary’s Hospital, Roehampton Lane SW15 5PN (9am to 1pm)
For the full poster of this information, click here.
Practice update regarding Emails from patients
Dear Patients,
We would like to inform you all that as of the 1st May 2023 the practice will no longer be accepting emails from patients. Any patient emails received from this date will not be read or actioned.
The good news is we already have a system in place to deal with all your queries, be it a non-urgent medical question or just an administration query e.g. fit note, repeat prescription requests, result.
All you need to do is fill out a short and simple form online. The new system allows us to quickly assess and assign the query to the correct team. We will then respond either with SMS messaging or email in order to best resolve the query.
You can start using this form now by going to our website and clicking on ‘Submit a new request’ located on our home page.
Many thanks in advance for your co-operation.
Thurleigh Road Practice