Website privacy notice: Updated: 1st September 2020

General Practice Privacy Notice

The information we hold on you

Our practice keeps data on you relating to who you are, where you live, contact details, what you do, your family, possibly your friends, your employers, your habits, your problems and diagnoses, the reasons you seek help, your appointments, if you have a carer, where you are seen and when you are seen, who by, referrals to specialists and other healthcare providers, tests carried out here and in other places, investigations and scans, treatments and outcomes of treatments, your treatment history, the observations and opinions of other healthcare workers, within and without the NHS as well as comments and aide memoires reasonably made by healthcare professionals in this practice who are appropriately involved in your health care.

When registering for NHS care, all patients who receive NHS care are registered on a national database, the database is held by NHS Digital, a national organisation which has legal responsibilities to collect NHS data.

Identifying patients who might be at risk of certain diseases

  • Your medical records will be searched by a computer programme so that we can identify patients who might be at high risk from certain diseases such as heart disease or unplanned admissions to hospital.
  • This means we can offer patients additional care or support as early as possible.
  • This process will involve linking information from your GP record with information from other health or social care services you have used.
  • Information which identifies you will only be seen by this practice.

If you would like more information, please speak with the practice manager.

Who we share information with.

As GPs, we cannot handle all your information ourselves, so we need to delegate this responsibility to others within the practice and sometimes with other organisations.

If your care requires treatment outside the practice, we will exchange with those providing such care and treatment whatever information may be necessary to provide safe, high quality care.

Once you have seen the care provider, they will normally send us details of the care they have provided you with, so that we can understand your health better.

Your consent to this sharing of data, within the practice and with those others outside the practice is assumed and is allowed by the Law, however we will gladly discuss this with you in more detail if you would like to know more.

The Practice team (clinicians, administration and reception staff) only access the information they need to allow them to perform their function and fulfil their roles.

You have the right to object to our sharing your data in these circumstances but we have an overriding responsibility to do what is in your best interests.

We are required by Articles in the General Data Protection Regulations to provide you with the information in the following 9 subsections.

 

1) Data Controller

 

Thurleigh Road Practice

88a Thurleigh Road, London SW12 8TT

 

2) Data Protection Officer

 

Umar Sabat

South West London CCG

Dpo.swl@nhs.net

3) Purpose of the processing

 

To provide the Secretary of State and others with information and reports on the status, activity and performance of the NHS. The provide specific reporting functions on identified.
4) Lawful basis for processing  The legal basis will be:-

Article 6(1)(c) “processing is necessary for compliance with a legal obligation to which the controller is subject.”  Complying with the Health and Social Care Act 2012.

And

Article 9(2)(g) “reasons for processing for substantial public interest’

5) Recipient or categories of recipients of the shared data The data will be shared with NHS Digital according to directions which can be found at https://digital.nhs.uk/article/8059/NHS-England-Directions-

Please also see issued Data Provision Notices: https://digital.nhs.uk/about-nhs-digital/corporate-information-and-documents/directions-and-data-provision-notices/data-provision-notices-dpns

6) Right to object You have the right to object to the data being transferred and in order to do this you should complete an opt out form and send this to the Practice.
7) Right to access and correction You have the right to access the data that is being shared and have any inaccuracies corrected.

There is no right to have accurate medical records deleted except when ordered by a court of Law.

8) Retention period The data will be retained for active use during the processing and thereafter according to NHS Policies and the law.
9) Right to complain You have the right to complain to the Information Commissioner’s Office, you can use this link

https://ico.org.uk/

or calling their helpline Tel: 01625 545 745 (national rate)

There are National Offices for Scotland, Northern Ireland and Wales, (see ICO website)