Practice update regarding Emails from patients
Dear Patients,
We would like to inform you all that as of the 1st May 2023 the practice will no longer be accepting emails from patients. Any patient emails received from this date will not be read or actioned.
The good news is we already have a system in place to deal with all your queries, be it a non-urgent medical question or just an administration query e.g. fit note, repeat prescription requests, result.
All you need to do is fill out a short and simple form online. The new system allows us to quickly assess and assign the query to the correct team. We will then respond either with SMS messaging or email in order to best resolve the query.
You can start using this form now by going to our website and clicking on ‘Submit a new request’ located on our home page.
Many thanks in advance for your co-operation.
Thurleigh Road Practice
Christmas and New Year opening Times
CHRISTMAS AND NEW YEAR OPENING TIMES 2022
The practice will be open from 8am-6.30pm Monday to Friday during the holiday period, all appointments during this time will be on the day only appointments.
We will be CLOSED on
- BOXING DAY Monday 26th December
- CHRISTMAS DAY B/HOL Tuesday 27th December
- NEW YEAR’S DAY B/HOL Monday 2nd January
All repeat prescription requests for confirmed availability prior to Christmas must be submitted by 4.30pm on Wednesday the 21st December and for the New Year by 4.30pm on Wednesday 28th December.
Services between 24th to 27th December and 31st December to 2nd January Hours 8am-8pm.
Extra GP services on weekends and bank holidays, to access these services in Wandsworth please telephone 0333 332 6570 Option 5. Where you will be assessed by a clinician and offered a suitable appointment or advice if required. This may be a Telephone, video appointment or a face to face appointment.
Outside of these hours please call 111.
Please only call 999 if it is a life-threatening emergency.
Don’t forget that you can also go to your local pharmacy for non-urgent health advice.
Wishing you all a safe Merry Christmas and Happy New Year
From everyone at THURLEIGH ROAD PRACTICE
Polio Vaccine booster in London - Updated 23rd August
Polio Vaccination Update – 23rd August 2022
We just wanted to reassure our patients that we are working hard to finalise our plans for vaccinating all eligible patients with an additional Polio vaccine.
Firstly we ask all patients/Guardians not to call the practice or book an appointment unless you have already received either an invitation via SMS or letter and that you please wait until you have been contacted. If you do not receive contact shortly this will mean the child at present is not eligible for an additional vaccination.
Phase 1
All eligible patients whose routine immunisations were either due or overdue have been contacted via SMS or by letter and have been requested to make contact with the practice to arrange a vaccination appointment.
Phase 2
All eligible patients aged 1 to 5 who are now due an additional vaccination, on top of the normal routine childhood immunisations will start to receive an SMS or letter invitation by the end of this week.
To clarify Eligibility for additional polio dose, children aged 1 year to 3 years 3 months will be able to receive an additional dose post 4 weeks after their last Polio dose. Children aged 3 years 4 months to 5 year olds will be able to receive an additional dose 12 months after their last polio dose.
Children 5 up to 10 years of age further information to follow in due course.
Dear Patients,
We are aware of the latest news regarding Polio Vaccines for children in London, rest assured once further communication has been sent from NHS England that we will be in touch with all patients/parents of all eligible persons with further information. You do not need to do anything at present as we will be in contact in due course.
Many thanks
Thurleigh Road Practice.
August Bank Holiday
August Bank Holiday
We will be closed on Monday 29th August
Prescription requests - we ask for you to request through our website https://thurleighroadpractice.nhs.uk/ or email the practice at swlicb.thurleighroadpractice@nhs.net, requests will be dealt within our normal processing time. Requests before Bank holiday weekend for guaranteed collection must be submitted by Wednesday 24th August by 4pm.
Outside of these hours please call 111.
Please only call 999 if it is a life-threatening emergency.
You could also consider using your local pharmacy for non-urgent Health advice.
| Pharmacy Name | Address | Postcode | Telephone Number | Monday 29.08.2022 |
| Fulham Pharmacy | 608 Fulham Road, Fulham | SW6 5RP | 020 7736 4126 | 10:00-14:00 |
| Kensington & Chelsea | 413-415 Kings Road | SW10 0LR | 020 7351 1142 | 10:00-14:00 |
| Vitelow Pharmacy | 26 Clapham Road, Clapham | SW9 0JG | 020 7735 2730 | 12:00-16:00 |
| Tanna Pharmacy | 14 Southlodge Avenue, Mithcam | CR4 1LU | 020 8764 6107 | 10:00-14:00 |
| Tooting Pharmacy | 175 Upper Tooting Road | SW17 7TJ | 020 8672 5843 | 10:00-14:00 |
| Barkers Chemist | 49 Falcon Road, Battersea | SW11 2PH | 020 7228 1701 | 10:00-14:00 |
For other Local Pharmacy opening hours please check www.nhs.uk/service-search/find-a-pharmacy or by calling NHS 111
Queen's Platinum Jubilee Bank Holiday opening times 2022
QUEEN’S PLATINUM JUBILEE BANK HOLIDAY OPENING TIMES 2022
The Practice will be closed on Thursday 2nd and Friday 3rd June 2022.
Prescription requests – we ask for you to email these to the practice email address swlccg.thurleighroadpractice@nhs.net, these will be dealt within our normal process.
Requests before Bank holiday weekend for guaranteed collection must be submitted by Tuesday 31st May 4pm.
Outside of our opening hours, please call 111 for medical support.
Or use Doctorlink – to check your symptoms 24/7 and when a consultation is needed, book appointments online with your NHS GP Practice.
https://app.doctorlink.com/thurleighroadpractice/register
And remember only call 999 if it is a life-threatening emergency. You can also consider using your local pharmacy for non-urgent Health advice.
| Pharmacy Name | Address | Postcode | Telephone Number | Opening |
| Fulham Pharmacy | 608 Fulham Road, Fulham | SW6 5RP | 020 7736 4126 | 10:00-14:00 |
| Vitelow Pharmacy | 26 Clapham Road, Clapham | SW9 0JG | 020 7735 2730 | 12:00-16:00 |
| Tanna Pharmacy | 14 Southlodge Avenue, Mithcam | CR4 1LU | 020 8764 6107 | 10:00-14:00 |
| Tooting Pharmacy | 175 Upper Tooting Road | SW17 7TJ | 020 8672 5843 | 10:00-14:00 |
| Barkers Chemist | 49 Falcon Road, Battersea | SW11 2PH | 020 7228 1701 | 10:00-14:00 |
Public Holiday 2022
Please note the surgery will be closed on the dates listed below:
| 2 June | Thursday | Late May Bank Holiday |
| 3 June | Friday | Her Majesty The Queen’s Platinum |
| 29 August | Monday | August Bank Holiday |
| 26 December | Monday | Boxing Day |
| 27 December | Tuesday | Christmas Holiday |
If you require medical assistance on these dates, place visit NHS 111 ONLINE, call NHS 111 or in event of an emergency call 999.
Why are GP practices working differently?
GP practices are open but the pandemic is not over
In South West London there are still thousands of people getting Covid-19 every week, with many being admitted into hospital and some into intensive care. Local GP practices treated people throughout the Covid lockdowns and continue to do so. We must make sure our practices are safe for our staff and protect patients who need to attend in person.
How are practices working now?
When people need seeing face to face this should happen as quickly and safely as possible and it is important that people are assessed first to decide who needs:
- to be seen in person by one of the team
- a phone consultation
- a video consultation
- help from a community pharmacy or another health service
We also want to avoid asking people to travel to practices, where they may come into contact with unwell or infectious people, when this is not essential.
How can I contact my GP?
You can still telephone your GP practice but, if your practice offers it and you are able to, the best thing to do is to use an online service on the practice website. You will then be contacted with the best appointment for you.
If you need help with minor injuries at any time or urgent care when your GP practice or pharmacy is closed visit 111.nhs.uk or dial 111. 111 can also book out of hours appointments.
You can access NHS 111, contact your practice and get your Covid Pass using the NHS App. Search NHS App in your app store.
Why do receptionists ask personal questions?
GP reception staff are skilled professionals and ask questions to make sure you see the right person at the right time and treat all information confidentially. If you don’t want to speak on the phone, you can use the online service on the practice website, if your practice offers this.
I wanted to see my GP, so why am I seeing someone else?
Many GP practices now include a range of professionals like physician’s associates, nurses, practice pharmacists and paramedics who can help you. This means you can often be seen more quickly and if you then need to be seen by your GP they will organise this for you.
Where else can I get help?
Always dial 999 in a life-threatening emergency.
Visit www.nhs.uk for advice on common symptoms and a list of local services or speak to your community pharmacist first for advice on minor illnesses nhs.uk/service-search/find-a-pharmacy.